Solving a Weird Problem on a Client's Joomla Site - 👀 WMW 288

Written by: Shahbaz Latif Created: 05 March 2025

Category: Watch Me Work Live Streams

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Watch me Work Live Streams

One of my clients has a really weird problem on their Joomla site. An article is not displaying the full text of everything that is there and in this live stream I try to solve it.

00:00:00 – Intro & Text Truncation Issue

00:05:02 – Fix Truncated Text: Code & Article Checks

00:11:17 – Joomla Troubleshooting: Menu, Template, Database

00:33:32 – Joomla Plugin & Clean Install Tests

00:46:45 – Joomla Fix: Read More & Backup Setup

00:58:27 – Camera & Lighting Demo

01:02:43 – New Joomla Image Gallery Extensions

01:05:21 – Joomla Extensions: Mails, Forms, TMDB Pro

01:09:41 – Joomla User Points & Slideshow Extensions

01:14:09 – Joomla Option & Component Exploration

01:17:00 – Joomla CSV Export & HTML Extensions

01:20:36 – Social Icons & Real-Time Pricing

01:23:14 – Joomla Copy & Reminder Extensions

01:27:39 – Joomla Event Slider & TripAdvisor Reviews

01:28:46 – Joomla Speed & Category Extension Review

01:34:54 – Community Comments & Channel Review

01:37:32 – Final Joomla Thoughts & Thanks

Summary

Problem Introduction:

Tim Davis begins by explaining he's tackling a peculiar problem on a client's Joomla website, specifically with an article being truncated.

Issue Demonstration:

He shows the website's irrigation services page where the last line of an article is abruptly cut off.

Initial Troubleshooting:

Tim verifies the correct article is being edited and checks the HTML for any obvious errors, noting unexpected quotes appearing in the inspected code.

Menu Link and Category Check:

Following suggestions from viewers, he investigates the menu link and category blog settings, ensuring they are correctly configured.

Text Length Testing:

Tim experiments by adding more text to the article, discovering that the truncation relates to a character or word count limit.

Template and Layout Verification:

He temporarily switches the website's template to rule out template-specific issues, confirming the problem persists. He also verifies the layout settings.

Database Inspection:

Tim examines the database to check the article's content and structure, looking for any hidden limits or discrepancies.

Plugin Check:

Following a strong lead from a viewer, he investigates the installed plugins, discovering a "Content Auto Read More" plugin that was causing the truncation.

Plugin Configuration and Resolution:

Tim identifies that the plugin was set to truncate content, especially when a "read more" tag was absent, and disables the plugin, resolving the issue.

Confirmation and Backup:

With the problem solved, Tim confirms the fix, expresses gratitude to the viewers, and then proceeds to create a website backup.

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Written by: Shahbaz Latif