00:00 - Introduction and Sponsor
00:48 - Determining if the Site is Down for Everyone or Just You
01:24 - Identifying Potential Reasons for Site Inaccessibility
01:54 - Checking Your IP Address
02:24 - Testing Site Accessibility via Smartphone Data Connection
02:57 - Using a VPN to Access the Site
03:27 - Steps to Resolve the Issue
Summary
Introduction and Sponsor: Tim Davis introduces the video and acknowledges the sponsor, MySites.Guru, offering free site audits for Joomla sites.
Determining if the Site is Down for Everyone or Just You: Tim discusses the common scenario where a Joomla site appears down to the user, but it's accessible to others. He suggests using tools like "Down For Everyone Or Just Me" to check site accessibility.
Identifying Potential Reasons for Site Inaccessibility: Tim explains possible reasons for the site being inaccessible, such as IP blocking by the server or firewall, and incorrect password attempts leading to IP blocking.
Checking Your IP Address: Tim demonstrates how to check your IP address using a website like "ipchicken.com" to provide information to web hosting support or firewall settings.
Testing Site Accessibility via Smartphone Data Connection: Tim advises testing site accessibility using a smartphone data connection to determine if the issue is related to the IP address.
Using a VPN to Access the Site: Tim recommends using a VPN like NordVPN to access the site through different servers worldwide, effectively changing the IP address and potentially resolving the accessibility issue.
Steps to Resolve the Issue: Tim summarizes the steps to resolve the issue, including contacting the web host, checking firewall settings, and using VPN if necessary.
Conclusion:
In this video, Tim Davis provides valuable insights into troubleshooting Joomla site accessibility issues. By determining if the site is down for everyone or just the user, identifying potential reasons for site inaccessibility, checking the IP address, and using tools like VPN, users can effectively resolve the issue and regain access to their Joomla sites.
Please send any feedback or bug reports or queries to;
Contact Tim Davis â–º
Joomla Training Cohort â–º https://cybersalt.com/jtc
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