Cybersalt's mission is to make the Internet a better place for you and for others.

The Net Shaker is a sprinkling of internet related news that we think our clients and visitors either need to know or will enjoy reading. It is also where the latest news about our company can be found.

What We Found Cleaning Up a Migrated Hosting Account

The short version: A website on one of our shared servers had been getting hacked over and over for months. Every time we cleaned it up, the attacker was back within hours. We finally caught the channel they were using to get back in — a Web Disk account on the cPanel that had…

Why Some Websites Felt Glitchy This Week — And What We Found

The short version: For about five days this past week, websites hosted on our shared servers were occasionally throwing random errors — a photo wouldn't load, a page would refuse to come up, the editor in a site's admin area would refuse to save an article. The failure rate was…

How a Suspended Hosting Account Became a Phishing Operation

The short version: We recently caught and shut down a phishing operation that had been running out of a long-suspended hosting account on…

How a Misconfigured Newsletter and Email Forwarding Got Our Server Blacklisted

Last week, several of our clients reported that their emails weren't reaching recipients using Microsoft email services. What followed was…

A 4-Month Hack That Could Have Been Prevented With One Simple Step

How a stolen password led to 5 different backdoors, hundreds of infected files, and a lesson in online security Last week, a client's…

Do I Need to Worry About This Domain Policy Change Notice?

If you’ve received an email from Tucows/OpenSRS about “domain policy change” and updates to how ownership is determined, you’re not alone.…