Web Hosting Policy

Clients are welcome to utilize their own web hosting services instead of the hosting provided by our company. However, please note that if your chosen web hosting service is slow, improperly configured, or requires communication with the hosting company to resolve issues, additional charges may apply. These charges cover the extra time and effort required to address issues that arise from using third-party hosting services. For a smoother experience and to avoid potential additional costs, we recommend using our hosting services, which are optimized for the best performance and support for everyday cases, as well allow us full access to create custom solutions for unique needs.

Website Client Feedback

We have a very wonderful and powerful tool we install on client sites that allows you to view your web page and make notes and comments and then submit them directly to our task managment work flow, making recieving and acting on your feedback highly time efficient. Our quotes factor in that this tool will be used for sending us feedback. We will show you how to use this. If you choose to not use this tool, we will invoice you for the extra time it takes to try and understand what you are communicating through other methods (ie. text descriptions in emails, screenshots taken by cell phone, partial screenshots that do not contain all the info we need.)

Discontinued Components URL Redirection

When migrating from one Joomla version to a higher one, some extensions will no longer work (ie. K2 was discontinued and does not work on anything higher than Joomla 3.) This can cause a very big change in the formatting of the URLs of existing content and required redirects to be created. If this work is not specifically included in a quote we give you, it will be invoiced separately based on the time it takes to create the redirects. In all cases we are happy to show you how you can do this work yourself!

 

 

Please read the notes and links you will find along the way on this form very carefully as you fill out the fields. They have been added to over time as we discovered delays caused by items that are commonly overlooked.

This is especially important if you have been directed here after we have offered to take a free, quick look at your site. The easier and quicker we can log into your accounts, the more time we can take for free.

If you were directed to this form after initially asking for support from php-web-design.com, please read this.

If you choose to hire Cybersalt after your consultation, we'll include this initial consulting in your final price.

All information collected through this form will remain confidential.

Do we need any additional login to access your Joomla Login page?
Optional. Not all consultation types will need webhosting access! Only fill this out if applicable.

2FA (Two Factor Authentication) prevents us from using your SiteGround login info. 

Please add "This email address is being protected from spambots. You need JavaScript enabled to view it." as a collaborator to your account.

This link tells you how to do that:
https://world.siteground.com/kb/can-add-collaborator-website/

2FA (Two Factor Authentication) prevents us from using your GoDaddy login info. Please add "This email address is being protected from spambots. You need JavaScript enabled to view it." as a delegate with product access to your account.

This link tells you how to do that:

https://ca.godaddy.com/help/invite-a-delegate-to-access-my-godaddy-account-12376

Please add "This email address is being protected from spambots. You need JavaScript enabled to view it." as a user to your HostGator account.

This link tells you how to do that:

https://www.hostgator.com/help/article/customer-portal-user-roles-permissions

Please grant "This email address is being protected from spambots. You need JavaScript enabled to view it." secure access to your Hostinger account.

This link tells you how to do that:

https://support.hostinger.com/en/articles/1583777-how-to-share-access-to-your-account

Please add "This email address is being protected from spambots. You need JavaScript enabled to view it." as a user to your JoomlaWired account.

This link tells you how to do that:

https://hostbill.joomlawired.com/knowledgebase/article/61/how-to-add-a-new-user-to-my-account-/

Please add "This email address is being protected from spambots. You need JavaScript enabled to view it." as a user to your Bluehost account.

This link tells you how to do that:

https://www.bluehost.com/help/article/am-users-roles

Please add "This email address is being protected from spambots. You need JavaScript enabled to view it." as a user to your Cloud Access account.

This link tells you how to do that:

https://www.cloudaccess.net/cloud-control-panel-ccp/154-account-management/1382-managing-cloud-control-panel-user-accounts.html

Only fill this out if applicable.
Only fill this out if applicable.

Do You Need 5 Marketing IdeasIs your business or organization stuck in a rut, experiencing the same groundhog day of results over and over?

Or worse, is it threatened by the challenge of changing trends, disruptive technologies or COVID-19.

Would you spend $250 for 5 marketing ideas to get something new happening and open up some new leads and opportunities?

Let's spend some quality time together so I can learn where you are at, hear about where you want to go and I will give you the 5 marketing ideas you've been waiting for.

Call today (250-858-8066), email me (This email address is being protected from spambots. You need JavaScript enabled to view it.) or contact me through the form below.

 

Whether or not you feel like a content expert, you've got helpful and important things to teach others.

Do you have a course you want to sell online?

But, does it seem like you have to be a mad scientist to figure out how to put your course online and sell it to the people who want - or need - to learn what you know?

Good news! Cybersalt has over a decade of experience helping businesses and entrepreneurs navigate the process of doing just that. We're accomplished at combining the power of Moodle, a powerful Learning Management System (LMS), with leading Content Management Systems to create a a business for you and an online community for your future students.

Whether you have a one page PDF to sell, or multiple courses with quizzes, activities, and the need to issue a certificate at the end, call today (250-858-8066), email me (This email address is being protected from spambots. You need JavaScript enabled to view it.) or use the contact form below.