We will monitor your website for any and all available updates and install them when it's the right time. What do we mean by the right time?

The vast majority of time, the latest and greatest releases that come out are fine to install right away, but sometimes an issue slips by developers and testers and it breaks something when it hits wider distribution. We monitor the pulse of Joomla news and if we learn of such a situation we will wait until we know it's safe to update that particular extension.

We monitor the uptime of every Joomla site we manage. If your hosting is down we get an email notifying us and we look into it. If you wish, we can have a copy of that notification sent to you to keep you in the loop too!

We are big fans of mySites.guru and use it to run a weekly audit of your website. The results of those audits allow us to see where your Joomla site is running efficiently and where components can be improved. In the case of the latter, we will make recommendations to you - or even fix the little things ourselves.

By far, our favourite weekly audit feature is the test for hacked files. If your site gets hacked, we are alerted right away and will let you know right away so we can discuss a plan to slam the door on hackers!

In addition to our daily off-server backups, we will install Akeeba Backup Pro on your website and schedule it to run at a frequency that makes sense for your particular website. Backups are transferred to a cloud storage solution to which you have access (ie: DropBox, OneDrive, Gdrive, etc). From that point forward, if an Akeeba Backup process fails to complete, we'll be notified and look into why that happened and if any action needs to be taken.

Many of the extensions and plugins running your Joomla website require users to purchase support memberships to access the latest versions. Our clients benefit from the memberships and licenses we have to the pro version of many of the most popular Joomla extensions. We have the license; our clients have access to the extensions!

For a list of the current pro extensions we use, click here.

Our Core Business Hosting package includes:
- Cpanel webhosting control panel to access all details of your hosting
- Faster speeds than the big box shared-hosting providers
- 20 gigabytes of SSD (Solid State Drive) diskspace
- 250 gigabytes of bandwidth (each month)
- Unlimited FTP accounts
- Unlimited Email accounts
- Unlimited Subdomains
- Unlimited SQL Databases
- 5 addon domains
- 5 parked domains
- Allowed bursts of use for up to 1/3 of our server capacity
- Free SSL Certificates for all domains and subdomains
- Regular and ongoing firewall protection and antivirus scans
- Daily full account, off-server backups

We have our own servers (in the US and Canada) which are not jammed full with hundreds of clients who are excessively throttled. Our own sites run on our servers, so you will benefit from the same performance levels we expect for ourselves.

There are many ways to do Joomla! In Cybersalt's Joomla Training Cohort you'll learn how to do Joomla the way we do it. Of course, we're happy to be paid to work on your site when and where you don't want to, but through the JTC you have the opportunity to learn how to develop your website to the full degree that you would like to yourself.